I think it’s time to look for a new local bank. WAMU was marginally competent at best. Chase isn’t even that. I login to my account this morning and here’s what I see:
They say they want this for security, but I call bullshit on that. The real problem is that Chase’s system doesn’t allow the e-mail addresses that WAMU used for its usernames. Rather than upgrade their systems, they decided to inconvenience millions of customers.
And on top of that, the form doesn’t actually work. As I type this, it’s been “Transferring data from online.wamu.com….” for many minutes. And the final result?